Dr. Bill Wagner
KPIs: Keep the “Key” in Key Performance Indicators
The list of KPIs (key performance indicators) that veterinary practices can track is extensive and not all KPIs are equivalent in impact.
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Dr. Bill Wagner
- Apr 19, 2021
- 5 min
How Do Veterinary Hospitals Fail?
It is very rare but not impossible for veterinary hospitals to fail outright as businesses. We look at how they fail and how to avoid it.
137 views
Dr. Bill Wagner
- Apr 13, 2021
- 5 min
The Troublemaker: Whether to remediate or fire a challenging employee
Here’s some tips on how to handle troublesome employees and arrive at a decision of whether to remediate or fire
57 views
Dr. Bill Wagner
- Apr 6, 2021
- 4 min
Veterinary Industry Consolidation: The good, the bad, and the ugly
The veterinary industry is undergoing “consolidation”. Consolidation carries a lot of economic benefits, but is not without downsides.
168 views
Dr. Bill Wagner
- Mar 29, 2021
- 4 min
10 Tips to Be A Good Boss
Every practice owner wants to be a good boss! Here’s 10 tips for how to be the best boss that you can be:
77 views
Dr. Bill Wagner
- Mar 22, 2021
- 4 min
Clients aren’t doctors: Don’t just communicate cost, communicate value
Clients usually aren’t doctors, so they are reliant on you to explain not just WHAT needs to be done, but WHY.
31 views
Dr. Bill Wagner
- Mar 15, 2021
- 4 min
Is My Practice Doing Well?
Is my veterinary practice doing well? What does that even mean and how do I measure it?
47 views
Dr. Bill Wagner
- Mar 8, 2021
- 7 min
You’re having trouble hiring an associate...now what?
Any practice owner will tell you: It’s hard to find a good associate right now. Now what?
122 views
Dr. Bill Wagner
- Mar 1, 2021
- 5 min
Opinion: Veterinary Medical Schools Are Failing New Graduates
Veterinary schools are failing many new graduates in their duty to prepare them for professionally and financially rewarding careers.
569 views
Dr. Bill Wagner
- Feb 22, 2021
- 5 min
Selling your practice: What is confirmatory diligence?
A buyer will want to perform confirmatory diligence on your practice prior to formalizing the purchase. What is confirmatory diligence?
77 views
Dr. Bill Wagner
- Feb 15, 2021
- 4 min
Demystifying practice valuation
Take the guesswork out of understanding what your veterinary practice is worth
101 views
Dr. Bill Wagner
- Feb 8, 2021
- 3 min
“Yuck, what’s that smell?” Beautification matters!
It is very that the sights, smells, and sounds that clients encounter at your practice get the attention that they deserve.
18 views
Dr. Bill Wagner
- Feb 1, 2021
- 5 min
You don't have to be everything to everyone
Trying to be everything to everyone at all times is unrealistic and a one-way ticket to burnout for you and your staff
63 views
Dr. Bill Wagner
- Jan 25, 2021
- 4 min
Charge capture: Uncharged services are far more damaging than you realize
Every aspect of care for your patients should be getting appropriately charged for. Improved charge capture improves your bottom line.
100 views
Dr. Bill Wagner
- Jan 18, 2021
- 4 min
Selling your veterinary practice: What are intangible concerns?
Once you’re no longer the owner of your practice you no longer can control what happens, so do your due diligence on a prospective buyer
35 views
Dr. Bill Wagner
- Jan 11, 2021
- 4 min
Small businesses are still businesses!
Your veterinary practice may be a small business, but the rules of best business practices apply as much to small businesses as large ones
29 views
Dr. Bill Wagner
- Jan 4, 2021
- 5 min
Don't make resolutions. Set goals instead.
Now is a good opportunity to set some goals for your veterinary practice and look forward to the year ahead and beyond
36 views
Dr. Bill Wagner
- Dec 28, 2020
- 2 min
2020 was the year of the veterinary healthcare hero
Animals will continue to get sick and need medical care whether we're there to deliver it or not, so we simply have to be there.
127 views
Dr. Bill Wagner
- Dec 21, 2020
- 2 min
What does it mean to have a company mission?
At Associated Veterinary Partners we advance the lives of pets, pet parents, and veterinary healthcare workers together.
38 views
Dr. Bill Wagner
- Dec 14, 2020
- 3 min
Delegate, delegate, delegate
Delegate! You can't assess that you have a "vet shortage" at your practice unless you've ensured that the vets that you have are leveraged.
121 views
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