Dr. Bill Wagner
Set Your Clients up for Success From the Start
It is important to establish expectations about the cost of pet ownership and set clients up for success in budgeting for future expenses.
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Dr. Bill Wagner
- Sep 20, 2021
- 5 min
Be a Dental Health Hero
Dental disease is prevalent and impactful in small animals. A proactive approach to oral health can add years to your patients' lives,
16 views
Dr. Bill Wagner
- Sep 12, 2021
- 2 min
National Pet Memorial Day
On National Pet Memorial Day we pay tribute to pets who have come and gone from our lives but left a permanent paw print on our hearts.
16 views
Dr. Bill Wagner
- Sep 7, 2021
- 4 min
Client Service Representatives: The Unsung Heroes of Great Veterinary Hospitals
Practices with great customer experiences thrive. Your Client Service Representatives are at the center of getting this right.
34 views
Dr. Bill Wagner
- Aug 30, 2021
- 4 min
The Customer Isn’t Always Right: How Do We Navigate This?
The customer is NOT always right in veterinary medic, especially when it comes to matters of medical science.
132 views
Dr. Bill Wagner
- Aug 23, 2021
- 3 min
The Veterinary Mental Health Crisis part 2 of 2: Where do we go from here?
Last week we discussed the root causes of the vet med mental health crisis. Now we discuss what can be done to address it.
120 views
Dr. Bill Wagner
- Aug 16, 2021
- 5 min
The Veterinary Mental Health Crisis part 1 of 2: The root of the problem
Veterinary medicine is facing a mental health crisis. In this post we tackle a few of the challenges facing veterinary healthcare workers.
344 views
Dr. Bill Wagner
- Aug 2, 2021
- 3 min
Why does being veterinarian led matter?
AVP is veterinarian founded and veterinarian led. Why does that matter?
73 views
Dr. Bill Wagner
- Jul 27, 2021
- 6 min
Unhappy Vets
There are a lot of unhappy veterinarians in clinical practice today. We look at the causes of this dissatisfaction and how to address it.
967 views
Dr. Bill Wagner
- Jul 20, 2021
- 4 min
What does a healthy employer-employee relationship look like?
Why is the relationship between employers and employees so often strained? We explore how to set that relationship up for success.
316 views
Dr. Bill Wagner
- Jul 12, 2021
- 6 min
Associate Equity: A Clear Win-Win Scenario
It is advisable for practice owners to consider including their key associates in equity holdings in the business.
83 views
Dr. Bill Wagner
- Jun 29, 2021
- 8 min
What Does the Work-Life Balance Revolution Mean for Veterinary Medicine?
The push for better work-life balance in veterinary medicine is long overdue, but the profession needs to make adjustments to accomplish it.
160 views
Dr. Bill Wagner
- Jun 21, 2021
- 5 min
KPIs 2.0: You didn’t think we’d only teach you three success levers to pull, did you?
In a follow up to our previous blog on KPIs, we cover several additional ways to track and improve veterinary practice performance.
41 views
Dr. Bill Wagner
- Jun 14, 2021
- 5 min
Performance Reviews: An Effective Tool to Reduce Turnover and Improve Engagement
Instituting regular performance reviews is an opportunity for veterinary practices to improve employee engagement and reduce turnover.
61 views
Dr. Bill Wagner
- Jun 7, 2021
- 5 min
Veterinary Technicians: The Difference Maker at High-Performing Practices
Credentialed veterinary technicians are skilled, nursing-level workers who can perform many of the core tasks in veterinary hospitals.
420 views
Dr. Bill Wagner
- Jun 1, 2021
- 5 min
Pet Health Insurance: Not a Panacea, But a Step in the Right Direction
Pet insurance gives pet owners an opportunity to avoid being stuck unable to pay large, unexpected bills by adding a predictable expense.
71 views
Dr. Bill Wagner
- May 24, 2021
- 7 min
The Crystal Ball: What Will Veterinary Medicine in the US Look Like in 10 Years?
These are some predictions about what our profession might look like 10 years from now.
169 views
Dr. Bill Wagner
- May 17, 2021
- 5 min
10 Things Large Veterinary Corporate Groups Get Wrong
This article looks at common mistakes among large veterinary corporate groups and how AVP is different.
129 views
Dr. Bill Wagner
- May 10, 2021
- 5 min
A Critical Cog in the Machine: Solving COGS
Cost of Goods Sold (COGS) is typically one of the largest expenses on any veterinary practice, making it a powerful profitability lever.
341 views
Dr. Bill Wagner
- May 3, 2021
- 6 min
10 Common Mistakes by Veterinary Practice Owners
Many pitfalls for veterinary practice owners are predictable and avoidable.
147 views
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